‘Online Monitoring’: The Consumer Goods Giant Looks to Exploit Vaseline’s TikTok Moment.
First identified over 150 years ago on a Pennsylvania oilfield, the modest tin of Vaseline could hardly be considered an clear candidate for digital platform algorithms.
However, its rise as a viral TikTok topic has placed it at the forefront of an advertising revolution, where major corporations are allocating substantial funds to content creators and devoting less capital to promoting products in traditional media.
From Oil Rigs to Online Hacks
First created commercially in the 1870s by chemist Robert Cheeseborough, who saw laborers using on their skin with a residue from oil extraction. Currently, a wave of content from users have recorded its extensive utilization in “everyday tips”.
Hailed as a fix for dirty sneakers or prolonging the scent of perfume, along with a cure for squeaky doors. Its use has even extended to prevent the annoyance of crisp flavouring sticking to fingers.
Harnessing the Hype
Noticing its viral resurgence, executives at the multinational amplified the hacks by having their research teams evaluate the claims and letting the content creators in on the results.
Suggestions that it lessened the sting of chili on the mouth were given the thumbs up. Similarly supported were ideas it could lengthen scent duration and rejuvenate purses. Suggestions it could whiten teeth or make eyelashes longer were refuted.
The ‘Social Listening’ Strategy
Outdoor advertising and television commercials would once have dominated Unilever’s advertising drive. But the Vaseline phenomenon has led decision-makers to turbocharge spending on content creators.
This tracking of digital spaces to inform business strategy has been termed “social listening”. Fernando Fernández, freshly instated, has suggested it is aiming to spend 50% of its massive marketing spend on platform-based material.
Evolving With Audience Behavior
The company's social media lead, who is heading the digital initiative, said the company was just evolving with contemporary approaches of connecting with customers. She said interacting online “without spoiling the atmosphere” was paramount.
“How do brands authentically become part of the conversation? This has perpetually been our aim as brands, dating to when neighbors chatted over fences and sharing usage tips.
“There’s this moving away from a one-to-many model, where we would just broadcast out … Now it’s many conversations, many communities. The shift of the algorithms means that these groups seem specialized, however, they are large.
“Ensuring your product is discussed by users, mentioned by individuals, this builds credibility and connection. Creators are critical to that. This word-of-mouth strategy is being amplified.”
A Fundamental Consumption Turn
This plan mirrors seismic changes happening in audience habits, with the youth demographic allocating more attention to digital networks than television, magazines or radio.
The shift is reflected in drops in traditional media advertising. Within the United Kingdom, commercial funding for primary networks have dropped substantially in real terms since 2019.
Influencer Marketing Expansion
It also reflects a blurring of media roles as large companies almost become production houses themselves, linking up with a multitude of digital creators to enhance their items.
An industry expert from a leading agency said: “Obviously there’s a flow of audiences away from some legacy media and their time is increasingly on digital video and image apps than they are viewing scheduled television or reading physical magazines.
“Many companies report to us consumers have more faith in suggestions from the personalities they subscribe to over traditional advertisements. That’s a consistent trend.”
He added firms may also cut expenditures by focusing on influencers over large-scale legacy ad buys, which also enables easier content adjustment to see what works.
Such methods are increasing. Promotional expenditure on digital creator partnerships is growing fourfold quicker than the media industry overall. Across the United States, it has more than doubled since 2021 and is expected to hit tens of billions in 2025.
TV's Lasting Role
Regardless of the massive shift, executives said they believed TV advertising still had a prominent role to play, as TV channels continued to possess the influence to frame public debate.
The executive noted: “A top-tier ROI marketing event is still events like the Super Bowl. It's not a matter of networks declaring: ‘Our relevance has faded.’ The focus is on who seizes focus … I believe there is absolutely a role for them.”